Konvergence Consulting (UK) are consultants specialising in the design, development and continuous improvement of: • Customer Flow Management • Customer Focused Environments • Workspace Performance We offer simple, structured, cost effective consultancy programmes, which work within budget constraints and existing appetite for risk and change to deliver measurable improvements in efficiency, effectiveness, client reputation and service quality.

A Local Authority in the Midlands Workspace appraisal and design brief - A structured programme of work, to support the development of a design brief... A London Borough Business Process Re-engineering – a project to consolidate different approaches and standards of customer service delivery and...

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